About


Big Bear is in the business of providing air-conditioning installation, servicing and repair to residential and commercial customers in Singapore. We are a registered contractor with the Building and Construction Authority (BCA) for Mechanical and Electrical (ME01) works.

Big Bear, founded in 2013, is the first air-conditioning company to provide money-back guarantee services in Singapore. This is made possible through our team of skilled technicians who are sent for upgrading of skills, knowledge and technology on courses relating to air-conditioning. We have outmost confidence in our team of technicians to deliver consistency in quality and top notch professional service to all our customers.

Corporate social responsibility (CSR) is a key area of concern for all business in today’s global environment. Big Bear believes in giving back to the community and environment and strives to incorporate CSR in its business through the following areas:

  1. Community Care – sharing the fruits of our success through our annual community care program such as delivering food to the poor and needy in Singapore.
  2. Reducing Carbon Footprint – Big Bear has in place an advance system to plan servicing and maintenance works based on district and avoid multiple trips across the island to reduce carbon emission from our vehicles. The savings from petrol can also be passed on to the customer resulting in a win-win situation;
  3. Ideal workplace – We provide a safe environment by providing quality equipment and setting up buddy system so that risks are minimized for technicians doing fieldwork. The Company also encourage work life balance to promote well beings for staffs. Staffs with positive mindset are necessary as they represent the Company when facing the clients.

Mission Statement

  • To deliver clean and cool air to every family in Singapore.
  • Anyone with air-conditioner unit is our customer.
  • Customers above all else.
  • Big Bear starts by delivering trust and professionalism in our business dealings.